Thursday, January 22, 2009

iPod Shuffles Indestructible?

I have an iPod Shuffle (2G) that I've been using for my 430am trips to the gym for over a year now. I have managed to leave it in my shorts and washed / dried it no less than half a dozen times. Every time it comes out dead, but if I give it a day to dry out it will re-sync and keep on playing just fine. You just can't kill these things!

Monday, January 5, 2009

Belkin Flywire - multi HDMI + others inputs wirelessly to your LCD

Finally. Wireless HDTV in your house. Well, almost. When will this thing ship?

http://www.belkin.com/pressroom/releases/uploads/07_10_08FlyWire.html

Tuesday, December 9, 2008

The "Ten Demandments"

In the workplace, political skills can determine one’s ability to perform effectively. The following “Ten Demandments” are common-sense principles that can harness political energy to foster successful teams.

From Baselinemag

Friday, December 5, 2008

Finding large files and directories on Windows

What an annoying problem - your system drive is filling up, but with 200G+ hard drives these days, how to find where in the blasted filesystem those large directories and files reside can be a problem. Space Monger offers a graphical view of your Windows harddrive, and it's slick. The free version can be downloaded here (older, but still works well) -> Spacemonger 1.40



Or you can purchase the latest version from Sixty-Five

Monday, November 17, 2008

Why does Verizon hate its customers? (redux)

Tonight's debacle: Market Segmentation to further alienate your high revenue, high profit customers.

You May remember my post from April 2008 "Why does Verizon Hate Its Customers". Well, it keeps getting better.

I still have this high margin (for Verizon) account because I haven't taken the time to move to AT&T and an iPhone yet. I added a line to my account and wanted to activate Verizon's nifty Parental Control features. Apparently, although I am signed up for a family plan, I am not signed up for the CORRECT family plan (one of: Nationwide Single Line or Family SharePlan).

Now you have to know that all of this stuff is just checkboxes on a configuration screen. It's the same equipment handling all of the call routing and features. The reason I can't have the features I want is because someone with too much time on their hands and a spreadsheet determined Verizon could maximize their profit by forcing customers into just the right combination of phone plans and add-on services. In my case, even thought I pay Verizon $262 per month for service, I'm not paying *enough* to let me have Parental Controls for an additional $4.99/month.

Hey Verizon, just one more reason for me to change my service, and that of my employees, to another provider.

Can you hear me now?

Thursday, October 30, 2008

VisioGuy - great visio widgets, tips and tricks

I can't draw a straight line with a ruler. So when I find things that help me visualize ideas, I steal them...er.. re-use them. VisioGuy has great stuff in his kit. http://www.visguy.com/

Saturday, October 25, 2008

JPMorgan/Chase, Loansharking and Getting even

I got an inconspicuous letter from Chase today. I almost tossed it out as one of those all too frequent "New offer!" letters, but on whim, read it. They were telling me they were going to up my rate from the current reasonable rate of something like 12% to 29.99%.

Why were they doing this? I normally pay my credit card off every month, using it as 25-day float and to rack up points/miles/whatever. Well, recently, I've allowed a balance to build up on it. Amazingly, 2 months later, I get the 29.99% letter. Pretty sneaky.

Below is my response to their attempt to stick it to me.


25 Oct 08

To: Chase Cardmember Service
PO Box 15098
Wilmington, DE, 19850-5098

From: Steve Goldsby

Subj: I'm declining your rate increases for account xxxx xxxx xxxx xxxx


To Whom It May Concern:

I am in receipt of your Change in Terms notice wherein you notify me of pending rate increases.

The purpose of this letter is to exercise my right to opt out the change in APRs. I understand that my card will be closed and will no longer be available for use.

I have been a Chase customer since 1997, and during the years I’m sure I have been a profitable customer for Chase. Therefore, it is unclear why Chase would attempt to raise my APR to 29.99%. Are you kidding me? I can get better rates from the payday loan joint down the street. You’re killing the golden goose.

Maybe your data-mining tools pegged me as a bad customer. Who knows? In any case, as my ex-wife’s attorney will tell you, I’m rich so I’ll just pay this thing off. The last thing I need is some multi-billion dollar conglomerate trying to gouge me.

I also happen to be one of those customers that holds a grudge and tells all his friends when he has a bad experience with a business.

Hope you choke on WaMu.

I’ve increased the margins on this letter so it is suitable for framing, should you wish to provide it to Jamie Dimon as a gift.


Sincerely,



Steve Goldsby